FAQ

<h1 style="margin-bottom:20px;">Frequently Asked Questions</h1>

<h2>Shipping & Delivery</h2>
<p><strong>Do you ship across Egypt?</strong><br>
Yes, we deliver to all governorates in Egypt.</p>

<p><strong>What is the shipping fee?</strong><br>
We offer a flat shipping rate of <strong>65 EGP</strong> to any location in Egypt.</p>

<p><strong>How long does delivery take?</strong><br>
Orders typically arrive within <strong>3 to 5 working days</strong>, depending on your city.</p>

<p><strong>How is my order packaged?</strong><br>
Each item is carefully cleaned, checked for loose threads, and prepared so it arrives <strong>ready to wear</strong>. We package every order with care to protect quality.</p>

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<h2>Orders & Tracking</h2>
<p><strong>How can I place an order?</strong><br>
Select your preferred size and color, add to cart, and complete checkout.</p>

<p><strong>How do I track my order?</strong><br>
Once shipped, you will receive a WhatsApp/SMS notification with tracking updates.</p>

<p><strong>Can I change my order after placing it?</strong><br>
If your order has not been shipped yet, we can help modify size, color, or address.  
Please contact us at <a href="mailto:support@miel-eg.com">support@miel-eg.com</a>.</p>

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<h2>Returns & Exchanges</h2>
<p><strong>Do you offer exchanges?</strong><br>
Yes — exchanges are available within <strong>48 hours</strong> of receiving the order, provided items are unworn and in original condition.</p>

<p><strong>Do you accept returns?</strong><br>
Yes — returns are available for unused items only. Return shipping fees apply.</p>

<p><strong>How do I request a return or exchange?</strong><br>
Contact us through:<br>
• Instagram DM: <strong>@miel__eg</strong><br>
• Email: <a href="